Shipping Policy
Thank you for shopping with Urban Fit. We are committed to delivering your orders quickly and safely.
1. Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation email/SMS once your order is placed
2. Shipping Time
- Standard delivery time: 3–7 business days across India
- Delivery time may vary depending on your location
Estimated Delivery:
- Metro Cities: 2–4 days
- Tier 2 & Tier 3 Cities: 4–7 days
3. Shipping Charges
- Free shipping on orders above ₹[Insert Amount]
- A standard shipping fee of ₹[Insert Amount] may apply to orders below this value
(Shipping charges will be displayed at checkout)
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email
- You can track your order in real-time through the courier partner’s website
5. Delivery Issues
Please ensure:
- Correct shipping address and contact details are provided
Urban Fit is not responsible for:
- Delays caused by courier partners
- Incorrect or incomplete address provided by customer
- Failed delivery attempts
6. Cash on Delivery (COD)
- COD is available on selected locations
- Additional COD charges may apply (₹[Insert Amount])
- Please keep exact cash ready at the time of delivery
7. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe, please contact us
- In case of lost shipments, we will investigate and provide a resolution (refund/replacement)
8. Partial Deliveries
- In some cases, your order may arrive in multiple packages
- You will be notified if your order is split
9. International Shipping
(Currently)
- ❌ We do not offer international shipping
(You can update this later if you expand globally)
10. Contact Us
For shipping-related queries:
- Email: info@urbanfitcloths.com